Trust isn’t something that is easily given. It must be earned. And it is something we understand at the Injury Lawyers, because with Trust comes Responsibilities, and we have never shirked our responsibilities.
When a client makes contact with ourselves for the first time it is important that our knowledge on the subject matter shines through, but it is also equally important that they get a feeling of trust from ourselves.
The period of time from first contact to completion of a case can be many months and its in these periods that a Personal Injury Lawyer will be working hard behind the scenes gathering data for the clients compensation claim.
It is also important that a quality service is shown to the client. We feel at The Injury Lawyers that communication channels should never be closed for long periods. To us its the small things that matter as well and a quick call on the telephone to our clients during case preparation can make so much difference and help in gaining trust and showing the client that their case is moving along and we haven’t forgotten our responsibility to them.