A hotel acts as a temporary home for anyone going on holiday, having a short break, or working away from home. They are like a home from home with sleeping, bath, & shower facilities, and hopefully have at the least a kettle to make a cup of tea, and a television in the room. There are hundreds of different hotels in the UK – some franchised ones such as the Premier Inns, and some independently run. Either way the hotel must provide us with somewhere safe to stay.
A lot of hotels, especially the franchised ones, are regularly inspected. This means that someone comes in each room and checks that there are no hazards in the rooms and that they stick to health and safety regulations. Unfortunately, some hazards may not become apparent at an initial inspection.
In a hotel there are a number of different workers, with each having a responsibility for keeping the hotel safe, and preventing any possible hazards. Cleaners are responsible for keeping the hotel clean and cleaning up any spillages, whilst maintenance workers are responsible for making sure that all electrical appliances are safe, and have been tested.
There are many more job roles in a hotel and each one requires the worker to show a duty of care to customers staying at the hotel. If one person fails to do his or her job properly, it could put anyone staying in the hotel at risk of becoming involved in an accident. There are a variety of accidents that could happen in a hotel if members of staff don’t carry out their duty of care. These are:
- Food poisoning
- Burns or Electric shocks from faulty equipment
- Trips and falls
- Injuries caused by faulty furniture such as faulty beds and chairs
If you become injured in an accident that wasn’t your fault whilst staying at a hotel then you may be able to make an injury compensation claim. Like with any other claim you would need to prove that the hotel showed negligence in causing your injuries.