Many people believe that making a personal injury claim is a difficult and lengthy process, made worse by the likelihood that the other side will do everything possible to avoid admitting liability. As such many people have been put off making a claim for personal injury when in fact they are entitled to thousands of pounds in compensation. This guide has been created to assure those with genuine personal injury claims that your injury lawyers will do everything they can to settle your claim at the earliest opportunity.
The process of making a personal injury claim has been made a great deal easier by the introduction of the Pre-Action Protocol for Personal Injury claims. This Protocol sets out a series of simple steps that are to be taken by both sides in order to settle your personal injury claim as soon as possible. We will firstly produce a Letter of Claim which outlines your accident, the injuries you have suffered and details of any financial losses you have incurred as a result of your injury. We always produce a thorough Letter of Claim to ensure investigations of your claim can begin straightaway. This Letter of Claim is sent to the other side who have a period of 21 days to acknowledge receipt.
In most cases the other side will pass the Letter of Claim to their insurer or solicitor within the 21 day period. As soon as the Defendant or his/her insurer or solicitor acknowledges the Letter of Claim they are allowed a period of three months to investigate your claim. Importantly, this is not to say that these investigations will take three months, this is purely a deadline in which the other side must come back to us stating whether liability is admitted or denied. During this three month period we will contact you fortnightly to make sure you are always up-to-date on the progress of claim. We also regularly chase the other side for their position on liability.
A good quality injury lawyer should be your first port of call for a high quality and speedy service. We understand your concerns and that is why we update you regularly and do everything possible to make sure your claim is sorted in the shortest possible time.
