We understand that there is ALLOT of competition out there when it comes to personal injury solicitors. However, we have focused primarily on what we think is the most important aspect of any personal injury claim – YOU. We have ensured that our primary focus is ensuring that you, the client, receive the best service possible to ensure your personal injury claim is straightforward, quick and successful!
We are a genuine law firm who specialise and deal only with injury law so we consider ourselves experts in the field. The reason I say GENUINE is that there are some personal injury ‘firms’ out there that are claims management companies rather than actual solicitors – they will take the details of your claim and sell it across to a solicitor for a tidy referral fee.
To us this seems a bizarre way to pursue a claim, as surely you would want to ensure that the solicitor running your case is one you are comfortable with – not one that has just been picked for you. We see claims as a 3 stage process:
- We will always seek to maximise your claim!
- We resolve your claim as quickly as possible.
- We get you back on the road to recovery ASAP.
Stage 1: Maximising.
As we only deal with personal injury law we deal with a wide range of cases from minor injuries to serious injuries and fatalities. We are able to do this as the lawyer working on your case has years of experience fighting in the personal injury arena and therefore know what kind of settlement your case is worth, based on their experience and tenacity as a lawyer, and will fight to get this.
We also work on our Genuine No Win No Fee and therefore you will get 100% of your compensation.
Our conditional fee agreement (the posh term for No Win, No Fee) differs from the standard one that most other solicitors use quite a lot. This is because in the standard wording it normally states a solicitor “will seek to recover legal fees from the defendant” whereas ours has an addition that basically says we will write off any fees that we seek to recover and fail to recover. Although only a slight difference on paper it can be a big one practically! Seeking to recover fees can mean that, if another law firm seeks to recover the fees and they are unsuccessful in recovering them, they may be able to legally seek payment of any shortfall from you. Ours, however, means that we cannot do this – if we are unsuccessful in recovering any or all of our fees, we are unable to come to your for any shortfall as that it was is stated in the contract. This maximises your claim as you have no deductions at all – guaranteed, in the paperwork.
Stage 2: Speed
We have a 14 day contact policy which means that around every couple of weeks you will be updated with regards to your claim. We also action all correspondence on the same day (or within 24 hours!) and therefore nothing is classed as “un-urgent” and left in a corner- EVERYTHING is sorted as quickly as it can be. This speeds the process up as important correspondence from the defendant is dealt with and responded to without delay- ensuring everything is a lot quicker. We also chase defendants for responses and as we work as a team- if your file handler is away your case will still be worked on! No delays! We can even get your claim going the day you contact us – if you are happy to instruct us we are happy to collect all information and get things going as we do not believe in having to complete lengthy forms. We don’t like waiting around; and neither do you we imagine!
Stage 3: Road to recovery
We can offer private medical care STRAIGHT AWAY in many cases and you do not have to pay any upfront fees for it. We will then aim to recover the fees from the other side if the claims wins, or recover them from insurance if it doesn’t.
As discussed at the beginning of this blog, the competition in the personal injury claims arena is fierce; however we have gone above and beyond to ensure that we stand out from the crowd. If you would like more information or wish to get a claim going TODAY, contact one of our friendly team now on 0800 634 75 75.
We dare you to compare our No Win, No Fee and our service levels with other firms – we’re confident we cannot be matched.
