With so many personal injury firms to choose from it can be difficult to know who you can trust with your claim. Most of us would want the same thing when it comes to a personal injury claim – to get the maximum amount of compensation as quickly and as hassle free as possible. We would also expect professionalism, legal expertise, legal experience, regular updates etc.
Here at The Injury Lawyers we strive to give the best possible service to you, our clients. We have a motto that client’s are the lifeblood of our organisation. Without client’s the firm would not be operational as a business. The best way to obtain work is to do a good job and then people will not think twice about using The Injury Lawyers again. In addition, it gives us a great deal of satisfaction if clients refer our services to friends and family. We strive to do everything possible to bring your claim to a successful and swift conclusion. Just take a look at our Client Testimonials.
Of course personal injury claims do take time and at the outset no Solicitor can tell you with any great certainty how long your claim is likely to take. This is because all Solicitors work under the same rules and protocols. Insurers have set time frames in which to respond by, and in running a claim, we deal with outside agencies such as GP practices, hospitals, medical experts etc. A lot of a Solicitors job can be chasing matters, such as chasing a liability decision from an insurer. Ultimately if an insurer or third party is delaying the progress of a claim, action can be taken. We can seek the assistance of the Court in order to move the case along.
Here at The Injury Lawyers we deal solely with personal injury claims. We are experts in the field and we strive on doing a good job for our clients. We have procedures in place to give you the best possible service. First of all, I consider The Injury Lawyers to be a modern personal injury firm. We use a top quality case management system to manage and progress your claim. Where possible we use electronic means of communication such as email. Email is preferred due to speed. We can draft letters and submit letters via email. This means that there is no waiting for the postal service. However ultimately our client’s have a choice, if you want to be kept informed solely by letter then that is what we will do. If you want to be kept informed by email or over the telephone then equally that is what we will do.
We adapt to our client’s needs.
Most personal injury firms are simply open from 9.00am until 5.00pm Monday to Friday. Here at The Injury Lawyers we are open from 9.00am until 10.00pm Monday to Friday and from 9.00am until 5.00pm on Saturday and Sunday. Not many Solicitors are this accessible. In addition we are a genuine law firm and not a claims management or referral company. Come to us direct and you are guaranteed to have your claim dealt with by a trained and professional lawyer.
Another plus is that we update our client’s regularly (every 2 to 3 weeks). By doing this you are always aware of the steps we are taking to progress your claim. Some Solicitors can leave you unaware of what is going on. To discuss a potential personal injury claim, do not hesitate to contact The Injury Lawyers today.
