To be honest, with some companies it can be a pain; which is why we make the process simple. What you need to avoid are claims management companies, or these accident management specialists and accident advice services – they’re not lawyers, just middlemen who refer you over to a law firm for a fee. That fee is either payable by you, or is taken out the budget for running the claim, which can leave you with a rubbish service!
There is also an obvious delay as the company basically passes your claim to the highest bidding law firm. You don’t want to be in a situation where someone takes your basic details and then promises a call back within 48 hours – you want to know right from the start if you can make a claim, and most people want the ball rolling right away!
Achieving this is simple – call an independent law firm like us directly. As we are a real law firm, we won’t be passing your details around. We assess the claim, and then we actually represent you for the claim if you want us to do so. We don’t believe in waiting around – in the majority of cases we can assess your claim over the phone, and either get some paperwork out to you by first class post on the same day, or start the claim there and then.
If you want to read the paperwork first, that’s fine – it’ll be with you as fast as the Royal Mail can deliver it! If you’re happy with it, then in one phone call we can get all the claim details we need to start the case there and then. Or, like I hinted above, if you’re happy with the way we work on the initial call, we can set you up with a case and get the ball rolling on the very same day.
What you have to be careful of is that there are a load of websites out there that look like lawyers, but aren’t actually lawyers. You can normally tell as we real lawyers are regulated by the SRA (Solicitors Regulatory Authority) as actual lawyers, whereas the claims companies have a CMC number and are regulated by the Ministry of Justice for claims management activities, with their registration details being available on the website www.claimsregulation.gov.uk.
Those sorts of firms cannot run your claim – just pass you over to a law firm for a fee which takes time and money.
To start a case, you just need to make sure you have all the information about the date of the accident, time, location, any relevant photos, your national insurance number, GP details, hospital details if applicable, and a few bits of information specific to what sort of accident you have had.
There are no lengthy forms or loads of paperwork you have to complete – just give us a call on our free claims helpline on 0800 634 75 75 for proper advice from a proper law firm today – if you’re happy with the way we work, we can get the ball rolling this very day for you!
