The Injury Lawyers Accident Helpline is available almost round the clock for free legal advice on a no obligation basis.
We are on hand to provide specialist help for victims who have been injured in an accident and are now looking to make a claim for compensation for their injuries…
Our claims team is on hand from 9:00AM – 10:00PM weekdays and 10:00AM – 5:00PM on weekends. We really are open seven days a week!
The best part is you’ll be speaking to our own team within our own office, as we refuse to outsource our calls to some third-party call centre located elsewhere in the world! We are a homegrown law firm and our aim is to provide you with high-quality legal advice for you, and your friends and family!
What can our Accident Helpline do for you?
Our claims team will be able to provide you with comprehensive advice over the phone, and we can assess your claim on the same call, and even get the ball rolling if you have a valid claim to make.
Many law firms out there, particularly those who outsource their calls to call centres, and many claims / accident management companies, will probably provide you with some advice, and then arrange a call back with another advisor or a solicitor.
Personally, we think that just delays the process; our claim advisors you speak with will, in the vast majority of cases, assess your claim over the phone and tell you whether we can help out there and then.
So – in one call to the Injury Lawyers Accident Helpline, we can:
- Assess your claim in minutes – you’ll find out there and then if we think you have a good claim or not
- Provide you with comprehensive, specialist advice as to the strength of your claim.
- Provide you with advice as to how our genuine No Win, No Fee agreement works, and how, if accepted, we will never charge you a penny for our work
- Provide you with advice as to what actually happens next in the claims process
- Provide you with advice about the private medical care we offer that comes at absolutely no cost to you
- Provide you with advice as to how long your claim could take, and sometimes, on some occasions, we can provide you with rough averages as to how much you could be awarded
Once we have advised you with all of the above, you get a simple decision as to what to do next – you can actually get a claim started there and then on the phone, or we can send you our paperwork for you to have a look at. We find many people are happy to start their claims there and then – our attitude here is that “we don’t like to mess around” – we take action and get the ball rolling.
In one phone call, your claim can be started there and then!
As a reputable firm who pride ourselves on client care and the services we offer, we always back our promises up in writing. So, if you want to check the paperwork first, we have no qualms with that whatsoever. The whole call is a free, no obligation chat anyway, so the ball is in your court.
Many law firms and claims companies will give you their promises over the phone, but when you read the fine print of the paperwork, you’ll find a lot of potentially scary things in there. Things such as:
- We will “seek” to recover your costs from your opponent if you win.
- If you win your claim, you pay our reasonable costs plus any disbursements incurred. You are entitled to seek recovery of these from your opponent.
- If we fail to recover all of our fees from the other side, you will be responsible for paying the remainder.
These are all things that are quite common in a lot of standard No Win, No Fee paperwork. What it means is that your compensation is not actually guaranteed by those firms – you can still be charged, and your solicitors may only seek, i.e. try, to recover their fees from the other side.
What happens if they try and fail? Well, the wording of the above means you get hit in the pocket with a charge to cover the remainder.
So, as a fantastic example of how we back-up our promises in writing: for example, we will tell you on the phone if you’ll receive 100% compensation, guaranteed. The way we back this up in writing is by specifically stating that, if we try and recover our fees from the other side, but fail to get them fully recovered, we will NOT seek to recover any costs from you.
Essentially, we are limiting our legal fees to whatever the other side pay us!
