A resident of a council-owned property noticed a leak in her bathroom sink and found that the basin had a large crack across it. She asked the Council to have a look at it and see what could be done to fix it.
A plumber was reportedly sent out to check the bathroom sink, and a little work was carried out on the unit. However, when the claimant pointed out the crack that ran all the way across the sink basin, the plumber ran his fingers along it and identified it as a ‘surface crack’ and suggested there was no need for repair and that no one will be sent out to fix it.
This error led to the claimant suffering injury thereafter.
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