At some point or another we have all bought something that ends up not working, but perhaps not so many of us have bought a product that ends up being a hazard to the user. It can come as quite a shock, especially if your harmed by something you have only just bought.
It’s quite clear cut when it comes to the law’s governing the sale of products; The Sale of Goods act 1939 determines that the goods must be safe and they must fit the description given for the product. They must also be of satisfactory quality and fit the purpose intended. If the product requires assembling or installing, the customer must be supplied with adequate instructions. If you receive a demonstration of the product prior to purchase, the product must also fit that demonstration. It’s also worth noting that the law states that the fault lies with the retailer and not the manufacturer, even for website based sales.
When you purchase a new product, most of us would expect it to have gone through the necessary checks in order for it to go on sale to the public. This is the case for the majority of products; however there are the odd few instances when products have slipped through the net and in actual fact they are unsafe to be on the shelves for purchase.
Read More