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A lot of people use specialist equipment at work to help them do their jobs as efficiently as they can. For the topic of this article I’m going to focus on those of us that use equipment like cranes, or hand tools as opposed to us office folk who rely upon the trust stapler and pen.

What happens when you are at work and you are injured by faulty equipment? Can you make a claim for compensation?

The responsibility of all work equipment lies with your employer. So if something goes wrong with it, it is your employer’s responsibility. In fact, there are regulations that say that an employer can be strictly liable for faulty work equipment. What this means is that if you are injured because work equipment becomes faulty, even if there was absolutely nothing your employer could have done to prevent it, they may still be liable.
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We take on a lot of claims for people who have tripped up whilst out and about. It’s fairly common for people to ring us up and ask for our help because they have tripped over a raised drain or manhole. The injuries can be devastating – in the majority of occasions you land on a hard floor and end up fracturing something.

Because fractures are typically fairly serious, most people end up facing time off work and therefore lost earnings, a serious lack of mobility means you need lots of help around the house, and a stint of physiotherapy. It’s a serious enough situation to be in to warrant making a claim.

The big question is, as always – do you have a claim?
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So you have had an accident, instructed a firm of Solicitors, established an admission of liability, and you are ready to settle your case.

As soon as your solicitor has finalised the value of your compensation claim, they will immediately send the evidence, including a schedule of special damages and medical evidence to the insurer of the person at fault for your accident.

The third party representatives will review all documentation in support of your claim. Judicial college guidelines are used to correctly value your injuries along with previous case law.

Your legal representative has a duty to inform you of any offer put forward and will manage the entire negotiation process on your behalf in order to settle your claim fairly and quickly.
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If you are pursuing a personal injury compensation claim then you probably want to know the possible value of your claim (i.e. how much compensation you will receive). You may receive something called a “pre-medical offer” from the Defendant.

A pre-medical offer is simply an offer to settle your claim before you have been examined by a qualified and professional medical expert. It’s important to note that the Defendant is not being nice or amicable by making a pre-medical offer; it’s more than likely they’re only trying to save themselves some money.
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If you have fallen down a manhole or stepped on a manhole cover that was defective, sustaining injury, then you may be able to make a claim for compensation. Some people tend to walk around manhole covers for no apparent reason. Considering the number of claims we deal with involving manhole covers, this is probably not a bad idea. However at some time or other we have all walked over manhole covers. We expect the cover to be safe as it forms part of the pavement.

The companies responsible for the manhole cover are under a duty to ensure that the cover is safe. There is a duty to ensure that passers-by are not injured due to a defect or missing manhole cover. It is often the water board, electricity board or local council who is responsible. To ensure that the cover is safe and remains safe, a system of inspection should be in place. This means that the manhole cover should be inspected regularly and if necessary, repaired or replaced. As soon as a defect is found it should be repaired as soon as possible. Obviously if a defect is found and it cannot be rectified immediately, there should be some warning of the hazard. We would expect the manhole cover or manhole itself to be cordoned off.
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I’m not much of a fan of train stations. There are too many people rushing around to catch their train in time, and they’re way too cold in winter when you need to stand around and wait for your (probably late) train. As a specialist firm of personal injury lawyers, we’re used to dealing with a wide range of claims for compensation; accidents in a train station are fairly common.

When you break it down, there are some strikingly obvious reasons why they are so common:

• People are rushing around.
• There are no bins in train stations to prevent terrorist threats; means most litter ends up on the floor!
• Most stations are not fully covered; the floor can end up easily wet in periods of bad weather, or it can be walked in by rushing travellers.
• The sheer volume of people means there is a likely greater chance of spillages and floor hazards; baggage on the floor can be a tripping hazard as well!

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This is a common question that many people ask when they are first thinking about making a personal injury claim, as many people worry they do not have enough information or proof to build a case. Hopefully this blog will clear up this query and put some worrying minds at ease.

As there are different types of claims, there are inevitably different pieces of information that are required for different sorts of cases. Therefore I will address the main categories of: Occupiers Liability claims, Accidents at work claims and Road Traffic Accident claims.

Occupier’s or Public liability claims

Slips or trips in a public places / pothole trippers etc. These cases can be notoriously difficult and therefore evidence can be vital; key pieces include:
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In a claim for compensation you have a duty to do mitigate your losses. This means that you have a duty to keep your losses to a minimum. You can, of course, recover compensation for your injuries and for the losses you incurred as a result of the accident. Your losses could be anything from damaged clothing, requiring care and assistance, paying for medication etc. The duty to mitigate your losses also extends to your physical injury. If there is something that you could do to minimise or reduce the length of your injury, then you should do it; especially if it is offered to you.

This can be better explained by using physiotherapy as an example.

Say for example you are injured in a car crash that was not your fault. Another vehicle drove into the rear of your vehicle and as a result you sustained a whiplash type injury. It is likely that the other side will offer to pay for a course of physiotherapy treatment for you. If this is offered and you decline the treatment then the Defendant could (and most probably would) argue that you are failing to mitigate your losses. By having physiotherapy treatment the idea is that your injury may resolve earlier. For example with physiotherapy treatment you may make a full recovery from the injuries you sustained in the accident within 6 months. Without such physiotherapy treatment you may not recover from the injuries you sustained in the accident until 9 months after the accident.
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Care and assistance is something that many people do not consider to be a thing they can recover when claiming for compensation. Of course, when you are injured, everyday tasks such as shopping, cleaning and washing can become an extremely difficult task which you now require help with to complete.

This help can be obtained professionally, but it can also include help from friends and family. Unbeknown to many, help from your nearest and dearest can be recovered – but how does this work?

After the case has got moving and you are happy to proceed, you will receive something called a “Client Care Questionnaire” which is simply a form which is broken down into the common activities such as the above and you are required to estimate how long you have received help doing these things. Please bear in mind that these estimations do have to be “reasonable” and therefore it is important that you are honest when completing this form as the court does not look to kindly on people “over exaggerating” their claim!
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It’s so common nowadays for people to end up injured in a supermarket. With so many things all under one roof that items can be knocked over and cause an obvious slipping or tripping hazards from stock falling on the floor – it’s a constant problem.

Ultimately, all this leads to supermarkets being pretty dangerous places. As much as you can look out for your own wellbeing by keeping an eye out for hazards on the floors, there are certain things like water or oil that aren’t easy to spot; and when you’re distracted by the bargain prices, the last thing you are doing is watching where you’re walking. As a result, the Occupiers Liability Act is a pretty important piece of legislation for supermarkets to uphold.

By law, whoever is responsible or in charge of a premises has a duty to do all they reasonably can to ensure people are not injured. Whether you have a claim or not is not so much down to the individual circumstances. Many people are unfortunately under the illusion that if you slip or trip in a supermarket due to an item being on the floor, or a slipping hazard that isn’t cordoned off or doesn’t have signs in the area, you have a claim. This is not the case at all I’m afraid.
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