When you use public transport you expect as a passenger, that you’ll endure a safe journey to your destination. However that’s not always the case!
With autumn slowly creeping in, those winter bus journeys are going to be something we all dread. Getting up an extra hour in the morning, waiting at a bus stop or railway/tube station in wet and cold conditions, it’s not a nice experience…
When using public transport the driver of the bus, tram, train etc owes you, as a customer, a duty of care.
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