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If an Employers Liability or a Public Liability claim is valued at between £1,000 and £25,000 and the incident happened on or after 31^st July 2013, then the new protocol will apply to how your claim is run. The new protocol enables your claim to be dealt with efficiently and as quickly as possible by inputting the information of the accident onto an online portal.  There is a 3 Stage process to follow to complete your claim.

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So what are you rights if you’re at work and suddenly the ladders provided to you collapse beneath you? Can you make a workplace claim for personal injury compensation?

As with most types of accident claims, it’s all circumstantial. We need to investigate how this has happened and what your employer could have done to have prevented the accident from occurring. If the ladders were faulty or unsuitable, or if the system of work was unsafe, you may be able to make a claim.

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When it comes to workplace accident claims, your employer has an important duty to adhere to The Manual Handling Operations Regulations 1992 to ensure employees are not harmed when lifting and carrying in the workplace. These regulations are so important because getting lifting and carrying in the wrong way can easily lead to significant injuries.

Training is therefore key – but what if you have been trained but you have still been injured when lifting and carrying in the workplace? Can you still make a claim for personal injury compensation even if you have received proper and adequate training?

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Wherever you work and whatever industry you work in, if you have to lift and carry anything at all, you should receive proper manual handling training and any manual handling tasks should be properly risk assessed and supervised. Everyone in our office is trained – the rules apply to everyone.

But one such industry where manual handling training is often inadequate or not carried at properly, or at all, is the catering industry. There are a lot of temporary and part time workers, and a lot of staff come and go in short periods of time. But this is no excuse. In fact, there is never an excuse.

So if you are injured when lifting and carrying in a restaurant, cafe, bar, or other catering environment, can you make a claim for personal injury compensation?

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Stairs, for fairly obvious reasons, are a common cause for accidents and potentially serious injuries if you fall down quite a considerable height. Navigating stairs and steps is made much safer with the use of handrails and banisters to hold on to in the event we lose our footing. I suffer from a condition called foot drop which means I can be fairly unstable when walking, so I’d be in a lot of hot water if there are no handrails.

But back to the question at hand here – what if you trip or lose your footing and you’re injured specifically because there is no handrail or banister to grab hold of? What if you fall down a full flight of stairs because you were not able to grab hold of anything to save yourself from falling?

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In the care industry, there is often a lot of work involving moving and lifting patients who are immobile or have difficulties moving themselves. This is still a form of manual handling, and as such, care workers need to perform such tasks in the right way and there is a duty on the employer to make sure it is done right.

So what happens if you are a care worker and you are injured as a result of lifting and / or manoeuvring a patient? Can you make a claim for personal injury compensation?

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Working in kitchens, garages, factories, and many other places of employment puts employees at risk of slipping on spilled grease or oil that could end up on the floor. Workers rushing around in busy restaurant areas will often result in spillages on the floor, and factories and garages may also result in spillages generally as well.

So what happens if you slip as an employee on some spilled grease or oil in the workplace? Can you make a claim for personal injury compensation?

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Walk in fridges and walk in freezes are common in many workplaces, particularly those in the catering industry. They can, for many reasons, be very dangerous to employees, so employers need to take as many precautions as possible to prevent a person from being injured in a walk in fridge or freezer.

If you have an accident in a walk in fridge or freezer, you may be entitled to make a claim for personal injury compensation.

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Mats are normally there to prevent hazards – like water accumulating from rainfall at the entrance to a supermarket for example. But mats themselves can be a severe hazard if they are not secure to the ground. If they are loose and on a tiled surface, you could step on the mat and it could easily end up slipping from under you, causing an accident

So if you are the unfortunate victim of stepping on to a mat which is not secure and it has slipped, causing you an injury, do you have the right to make a claim for personal injury compensation?

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Trolleys, stock cages, and pallet trucks are of course extremely useful for handling large quantities of items or heavy items that could cause injuries when lifting manually, or can’t be lifted manually at all.  Training, as always, should be provided to make sure that people can use equipment like this safely.

But one thing that can easily be overlooked is using equipment like this on uneven or sloped surfaces. If you have ever done this, or ever even pushed a shopping trolley down a hill or on uneven ground when it’s loaded with heavy items, it can make it much more difficult to do.

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