We often get asked how long a particular claim will take. In response, I would ask how long is a piece of string? Jokes aside, the truth is that it is impossible to say with any certainty how long your claim could take. At the outset of the claim it is impossible to predict.
All lawyers rely to a certain extent on other businesses/people whether that be insurers, other solicitors, clients, the courts etc. We endeavour to do our part as soon as possible but if for example, an insurer is failing to respond to us, we can take action via the courts to progress matters but we have to comply with the relevant protocols (which for example means that we have to give the insurers a certain amount of time in which to respond to the claim). However protocols are a good thing and are designed primarily to speed up the claims process.
To initiate an accident at work claim we basically draft a letter to the Defendant known as a “Letter of Claim”. This letter will set out the nature and circumstances of the Claimant’s claim, reasons why the Defendant is at fault and the relevant disclosure documentation that should be provided if liability is not admitted. The Defendant or the Defendant’s insurers have a period of 21 days in which to acknowledge receipt of the Letter of Claim.
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