The procedure to follow when there has been a road traffic accident is known as the Pre-Action Protocol for low value injury claims. The protocol was brought in on the 30th April 2010 and applies to claims that have a value of between £1,000 to £10,000 up until accidents that occur until 31st July 2013; after which the upper limit was moved to £25,000. The protocol should not be used if the value of the claim is or more than £10,000.
The premise of the Protocol being introduced is that it will encourage more contact between parties, with information being fully exchanged between them and investigations into the claim can be carried out more efficiently. The Pre-Action Protocol is the route for all parties to follow before taking a claim to court. The route of the Protocol is broken up into 3 clear stages
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