According to the BBC, Lee Freeman-Skinner and Shaunna Bent called an ambulance to the surgery in an attempt to ensure that their son would be treated quicker.
They had taken the boy, named Jaydon, to the surgery in Cinderford, Gloucestershire, after he developed a high temperature. He died just hours later in hospital with meningitis.
NHS Gloucestershire has stated that they will investigate the circumstances on the case. The couple themselves have stated that they will lodge a official complaint.
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