Choosing a solicitor is a big decision; and it’s a decision all claimants should take some time to consider. But there are certain alleys in road accident claims you should avoid – and now, this is even more important!
At the end of April this year, the protocol for road accidents changed. A road accident is submitted and dealt with through an online portal established by the Ministry of Justice that we solicitors and the insurers progress the claims through. Generally, it’s a great new system, as it makes the whole process a lot quicker. But we have found a significant flaw that we hope to be rectified shortly. According to the powers that be for the process, changing your solicitor part way through a claim, currently, cannot be done – So why is this a problem?
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